Project Manager II

Job Description

MAJOR RESPONSIBILITIES :

The Project Manager II role is responsible for the end-to-end management of one or more large to medium sized strategic initiatives, with moderate to high levels of complexities as well as multi-year high value budgets.

Individuals within the Project Management job family are responsible for the planning, development and implementation of project efforts. They develop, establish and maintain all project management collaterals and ensure adherence to agreed delivery framework and guidelines.

They bring together key stakeholders to determine the scope, refine requirements, obtain necessary approvals from sponsors as well as mobilize the required resources to implement the project successfully. They are charged with overall project coordination, development of plans and schedules, resource planning and estimation and project maintenance.

They act as the single point of contact and effectively communicate key Issues, risks, dependencies in a timely manner and where necessary escalate appropriately through the established governance structure. They lead the various project delivery review meetings and maintain an updated status of each project through regular reporting.

They are also responsible for enforcing the change management process and ensuring the project efforts meet customer expectations for contracted time, cost and performance.

Individuals serving in this role require proven skills in managing within a matrix organization. They have excellent communication skills, with the ability to clearly communicate vision, mission, and goals to both business and IT audiences. They have a sound understanding of technology and its application to achieve business objectives. Lastly, they are expected to provide the highest level of expertise in the application of the tools and techniques of the project management discipline as well as Agile delivery practices.

Develops and maintains productive working relationships with business owners, project sponsors, vendors and key clients.

As per the overall stakeholder management plan, effectively communicates and interacts with key stakeholders to ensure their commitment to project outcomes and decision roles.

Develops, and continually updates, project plans and schedules. Develops Work Breakdown structures.

Identifies project dependencies prior to the start of the project. Works with the Business Analysts, Product Owners / Business leads and other stakeholders to define / refine the project scope.

Facilitates the gathering of information required to estimate project cost, resources, time and deliverables. Prepares all project management planning artefacts.

Coordinates and integrates all elements of a project, including tasks, resources, stakeholders, and deliverables to ensure that processes run efficiently and meet predefined goal.

Manages competing demands from stakeholders and negotiates conflicts to find workable solutions throughout the project life cyclee. Acts as a mediator between stakeholders and team members.

Determines staffing requirements and forms project teams. Develops budget requests for resources.

Works with functional managers to effectively optimize resource allocation across their respective projects.

Provides work direction and leadership to assigned projects, including scheduling, assignment of work and review of project efforts.

Supports the identification of resources / components that need to be procured outside the organization. Describes technical or other issues that need to be considered and assists in the development of Statement of Work (SOWs).

Contributes to the vendor management process involving RFI, RFQ, RFP, Bid Evaluation, Awarding, contracting and onboarding.

Contributes to the service provider performance evaluation. Verifies invoiced work against the payment milestones and completed work.

Provides an escalation path for resolving vendor performance disputes.

Undertakes continuous identification, assessment and monitoring of all project risks / opportunities / issues to determine their relevance and impact on the project.

Develops and maintains risk plans, processes and systems in order to mitigate risk. Creates action plan for risks that occur and follows through on plan.

Maintains issue list, proactively escalating issues to project and departmental leadership to mitigate risk. Recommends and takes action to direct analysis and solution of problems.

Estimates costs associated with a project including physical, financial and human capital costs.

Develops a detailed cost baseline from cost estimations. Refines project cost estimates and confirms funding sources. Monitors and controls the actual cost of a project versus the budget.

Reviews bills and evaluates factors that may potentially cause cost changes. Conducts in-depth root cause analysis of project budget discrepancies.

Utilizes established project standards, procedures. Contributes to the development of new quality metrics as well as new ways of working.

Compliance to established policies, procedures and standards.

Identification of quality metrics.

Develops a communication plan to convey project scope, goals, milestones, budget, risk, status, change requests and critical issues to the client and project team.

Assesses the effectiveness of the interaction and communication with the client and project team.

Coaches or mentors other Team Members.

Develops, positively influences and Transfers of knowledge to team members.

KNOWLEDGE / QUALIFICATIONS FOR THE ROLE :

• Bachelor’s degree in Social Sciences, IT or any other related field.
• Requires 5-7 years experience in the IT environment, including 3 or more years in managing Global / Enterprise Technology and Digital Solutions.
• Willingness and ability to travel domestically and internationally, as necessary
• Effective in written and verbal communication in English.
• Accredited Project Management Certifications : PMP, Prince2, Agile Certified Practitioner, Professional Scrum Master, Disciplined Agile, Scaled Agile Framework amongst others.
• Project Manager of Global or Regional Technology and Digital Solution projects.