Talent.com
Esta oferta de trabajo no está disponible en tu país.
Tier 2 / Tier 3 Helpdesk Technician

Tier 2 / Tier 3 Helpdesk Technician

SnaphuntEcuador
Hace más de 30 días
Descripción del trabajo

The Offer

  • Great work environment
  • Retention Focused

The Job

Responsibilities

  • Provide Tier 2 / Tier 3 support for escalated technical issues from the helpdesk.
  • Diagnose, troubleshoot, and resolve advanced hardware, software, and networking issues, including but not limited to.

    • The Profile

  • Soft Skills
  • Strong problem solving and critical thinking
  • Good written and spoken English to be able to effectively liaise with stakeholders in the region.
  • Experience with American / Canadian / British / Australian business communications
  • Stay organized and keep up to date on your tickets.
  • Be good at working with the team
  • You have excellent communication and interpersonal skills.
  • You are highly goal driven and work well in fast paced environments
  • You are a strong team player who can manage multiple stakeholders

    • The Employer

    Ou client is specialize in connecting skilled, motivated remote professionals with businesses that value your unique talents and contributions.